Moorbuoys LLC: Privacy Policy

Effective Date: February 18, 2025

At Moorbuoys, we respect your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website or mobile application ("Platform"). By using the Platform, you agree to the collection and use of your personal information in accordance with this policy.

1. Information Collection

We collect personal data when you create an account, make a booking, or interact with our services. We also collect information through automated technologies such as cookies when you visit our website or use our apps.

Types of personal data we collect include:

  • Name, email address, and phone number
  • Payment information
  • Vessel details, including size and registration number
  • Location data (for booking and locating available buoys)
  • Communication and feedback

We may also collect information through automated tracking technologies such as cookies and web beacons. This helps us improve the functionality and user experience of the Platform.

2. How We Use Your Data

We use your personal data for the following purposes:

  • To process and manage bookings and payments
  • To communicate with you regarding reservations, updates, or other services
  • To improve the functionality of our platform
  • To send marketing communications (with your consent)
  • To personalize your experience
  • To comply with legal obligations

3. Data Sharing

We may share your personal data with third parties in the following situations:

  • Payment Processors: We may share payment information to process transactions securely.
  • Service Providers: We may share data with third-party providers who assist in delivering services (such as hosting, analytics, and customer support).
  • Legal Compliance: If required by law or in response to legal processes, we may share your data with authorities.

Additionally, in some cases, data may be transferred to third parties outside your jurisdiction (e.g., for cloud hosting or analytics purposes). If this occurs, we ensure that appropriate protections are in place.

4. Your Rights

As a user, you have the right to:

  • Access and update your personal data
  • Opt-out of marketing communications
  • Request deletion of your data, subject to applicable laws
  • Correct or update inaccurate personal data

To manage your data preferences or request access, contact us at support@moorbuoys.com.

5. Data Security

We use reasonable measures to protect your personal data, including encryption and secure payment processing. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze trends, administer the platform, track users' movements, and gather demographic information.

You can manage your cookie preferences through your browser settings. For more information on how we use cookies and other tracking technologies, please refer to our Cookie Policy.

7. Data Retention

We retain your personal data as long as necessary for the purposes outlined in this Privacy Policy or as required by law. After this period, we will securely delete or anonymize your data.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on the Platform. We encourage you to review this policy periodically for updates.